How to resolve OST file Internal Error 0000000E in MS Outlook


MS Outlook creates mainly two types of files to store its email data: OST and PST. OST stands for offline storage file whereas PST stands for personal storage file. In online mode, all your email items get stored in PST file but in case of offline mode, your email data get stored in OST file. On re-establishing of connection between Exchange server and Outlook, your OST file gets synchronized with the Exchange server database. Synchronization of OST file with Exchange server database is a normal process. Synchronization of OST file is very useful for because your email data get stored in Exchange server database. While synchronization of OST file with Exchange server, if any possible issue occurs or synchronization gets interrupted, your OST file undergoes corruption problems and your OST file data become inaccessible. 

OST file corruption leads to various error messages as given below: 

  • Internal error of OST file (error code=0000000E)

  • Error 8004011D-526-80040115-0

  • Service-specific error 0 (0x0)

  • Error code 0x8004103b

  • OST Internal error (error code=00000003)

  • Error-message/c5e20916-9359-43fc-9bd9

  • Service-specific error 0 (0x0)

Among all above errors, error message (error code=0000000E) is very common. This error arises due to OST synchronization interruption. It affects integrity and consistency of OST file and OST file becomes inaccessible along with contained email data.

Solution: 

Scanost.exe (OST Integrity Check Tool) is a free utility offered by Microsoft to deal with OST synchronization issues. It helps you to deal with the OST synchronization issues. But, this tool is not available from Outlook 2010 and later versions.

The default location for OST file is: 

  • Drive:\Users\user\AppData\Local\Microsoft\Outlook (for Windows 7 and Windows Vista)

  • Drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook (for Windows XP)

ost

Before using OST integrity check tool (Scanost.exe), you should know few important of its limitations. This tool is intended to fix minor issues related to OST integrity and its consistency.

Limitations of OST integrity check tool:

  • Scanost.exe can only fix few minor OST synchronization errors.

  • Scanost.exe cannot perform, if the Exchange server is down, the mailbox on the server is unavailable, or the local computer cannot connect to the server.

  • Other than the synchronization errors, scanost.exe utility cannot resolve other OST file errors and problems. 

It you are looking to fix all severe OST corruption issues then you may not get expected result. Furthermore, it may lose some data so you must create a backup copy of existing OST file if it’s possible. If this utility resolves your errors and make OST file accessible then it’s the best possible solution for you. But, unfortunately this utility is not enough to fix OST issues or you are not satisfied with the offered result then you can try a third party tool. Kernel for OST to PST is a reliable tool in this field that can help you to resolve OST file error 0000000E. It converts inaccessible, lost, or corrupt OST into Outlook PST form.
For Download this software visit here: http://www.convertosttopst.org/

Leave a comment

1 Comment

  1. Adam John

     /  February 21, 2014

    Whenever the OST file gets corrupted and inaccessible due to any reason. Microsoft provided inbuilt utility to resolve OST file error, if you are still unable to fix OST issues following these steps. In that condition you can try a third party Kernel for OST to PST tool It works in few simple steps and fix all OST files corruption issues.

    Reply

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